Terms and
Conditions
This Site is operated by Rony Abou Hamdan Couture SARL, registered under the laws of Lebanon with a registered address at Rony Abou Hamdan Couture Atelier, Horsh Tabet Beirut Lebanon under CR Number 3690665.
The present terms and conditions are susceptible of modifications from the part of Rony Abou Hamdan Couture at any moment without prior notice.
Please always review the terms and conditions of sales accessible directly on the website.
1.
Purpose
The purpose of these Terms and Conditions of Sales is to determine the rights and obligations of both parties, exclusively because of the relationships they initiate on the internet, with respect to any online sales of Products offered on the Site.
They apply to all the steps necessary to place the order and ensure the follow-up of such order as contracted between the Parties.
By confirming the order, the Client acknowledges having reviewed the present terms and conditions of sales and expressly declares accepting them in their entirety without any reserves. These terms and conditions of sales shall prevail over any other conditions stated in any other documentation, the purchase act implying the acceptance of these terms and conditions of sales.
The Client acknowledges being perfectly informed that its approval regarding the contents of the present general conditions does not necessitate handwritten signature of this document.
This confirmation as well as the whole data that Rony Abou Hamdan Couture will register shall constitute the evidence of the existing transactions between Rony Abou Hamdan Couture and the Client.
2.
Product availability
and authenticity
Rony Abou Hamdan Couture products available for purchase online include ready-to-wear. All products are subject to availability; and we reserve the right to limit the quantity of products we supply; supply only part of an order or to divide up orders. We also reserve the right to alter the terms or duration of any special offers or sale promotion. We will inform you if we are unable to fill your order.
We guarantee the authenticity of all products purchased through Rony Abou Hamdan Couture online. Rony Abou Hamdan Couture products are crafted with the highest quality materials, design and workmanship.
The products are intended for personal use by the user, and not intended for the latter’s professional use.
3.
How to
purchase
Depending on availability, purchases may be made either directly through the website or through the assistance of our online personal shoppers.
The order may be modified at any time until its final confirmation by the Client which corresponds to definite acceptance of the offer and initiates the treatment of his order.
Rony Abou Hamdan Couture will confirm the acceptance of the order to the Client by e-mail to the communicated address by the Client.
The information formulated by the Client at the time of taking the order shall bind him solely: in case of errors in the wording of the recipient’s address and telephone number, Rony Abou Hamdan Couture will not assume any responsibility with regard to the impossibility of delivering the product.
4.
Pricing
Prices displayed on the Rony Abou Hamdan Couture website are quoted in USD including shipment cost. When shipping internationally, the shipment may be subject to import duties and taxes which are payable by the client. Rony Abou Hamdan Couture is not liable of additional costs related to customs that may occur.
While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled.
5.
Payment
Rony Abou Hamdan Couture accepts only the following forms of payment for online purchases:
. Visa
. MasterCard
Rony Abou Hamdan Couture reserves the right to refuse any order placed online or to cancel any order by a client with whom a dispute related to the payment of a prior order is pending.
6.
Shipping and
delivery
Products purchased from Rony Abou Hamdan Couture online arrive packaged in a secure box.
Once your order has been processed and shipped, you will receive a confirmation email with the tracking number of your package. Rony Abou Hamdan Couture cannot be responsible for unanticipated delays.
Please note that we are not responsible for any items damaged during transportation or theft. If you wish to insure your parcel at your own expense, please contact us directly to arrange this for you.
7.
Timing
It takes around 20 days for ready to wear pieces to be made.
For urgent orders please contact us directly on +961 81300129
8.
Returns and
exchanges
Because the Rony Abou Hamdan garments are exclusively made for our clients, all items purchased online cannot be returned or exchanged. A dedicated consultant will be personally coordinating with the client during the preparation of the order, guiding the client to choose the right size, answering all her questions, sending images of the order once ready, giving alterations advice if needed once the garment is received by the client… to avoid any misunderstanding and ensure the ultimate satisfaction of the client.
9.
Changes to
the terms and conditions of sales
You can review the most current version of the terms and conditions of sales at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these terms and conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to these terms and conditions constitutes acceptance of those changes.
10.
Governing law
– Jurisdiction
These terms and conditions of sales and the contractual relationship between Rony Abou Hamdan Couture and the client are governed by the Lebanese law.
In case of difficulties in the application of the present agreement, the parties agree upon the possibility, before any legal recourse, to seek an amicable solution of the dispute settlement that may arise during the execution of the present agreement.
11.
Contact us
These terms and conditions of sales and the contractual relationship between Rony Abou Hamdan Couture and the client are governed by the Lebanese law.
In case of difficulties in the application of the present agreement, the parties agree upon the possibility, before any legal recourse, to seek an amicable solution of the dispute settlement that may arise during the execution of the present agreement.
11.
FAQ
Timing
It takes around 2 to 4 weeks for ready to wear pieces to be made. For urgent orders please contact us directly on +961 81300129
Shipping and delivery
Free International Shipping For all Orders.
Products purchased from Rony Abou Hamdan Couture SARL arrive packaged in a secure box.
Once your order has been processed and shipped, you will receive a confirmation email with the tracking number of your package.
For product or online order related inquiries please contact us via email at: info@ronyabouhamdan.com and we will make sure to assist you as promptly as possible. Please note that we are available Monday-Friday from 8AM-5PM, excluding holidays.
Rony Abou Hamdan Couture cannot be responsible for unanticipated delays.
For more information contact us +961 81300129
Refund and Return Policy
Because the Rony Abou Hamdan gowns are exclusively made for our clients, All Ready to Wear dresses are final sale and not eligible for return, exchange or refund.